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This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended from Time to time under the Information Technology Act, 2000 and other applicable and related Act, Laws, Rules, Regulations, Guidelines etc This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.Musepodpod.com Musepod Store.

The domain name www.Musepodpod.com (hereinafter referred to as "Musepod Store") is owned by Provenance Technologies Private Limited a company incorporated under the Companies Act 2013 with its registered office at 2, Madhvi Bungalow, Ashwamegh Part 1, 132 ft Ring Road, Near IOC Petrol Pump, Satellite Area, Ahmadabad 380 015, Gujarat, India, its parent, subsidiaries, and affiliates ( together hereinafter referred to as “Provenance Technologies ”). and/or persons who provide products or services to Pro Tech customers either directly or through the Musepod Store shall be referred to as “Service Providers")

Your use of the Musepod Store and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Musepod Store including the applicable policies which are incorporated herein by way of reference. If You transact on the Musepod Store, You shall be automatically subject to the policies that are applicable to the Musepod Store for such transaction/s. Even by mere use of the Musepod Store, You shall be contracting with Provenance Technologies Private Limited and these terms and conditions including the policies constitute your binding obligations, with Provenance Technologies .

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Musepod Store by providing Registration Data while registering on the Musepod Store as Registered User using the computer systems. Provenance Technologies allows the User to surf the Musepod Store or making purchases without registering on the Musepod Store. The term "We", "Us", "Our" shall mean Provenance Technologies Internet Private Limited.

When You use any of the services provided by Us through the Musepod Store, including but not limited to, (e.g. Product Reviews, Service provider Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Musepod Store following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Musepod Store.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING FURTHER. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Provenance Technologies Policies ((including but not limited to Privacy Policy available at Privacy as amended from time to time.

Use of the Musepod Store is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Musepod Store. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Provenance Technologies Musepod Store and shall not transact on or use the Musepod Store in any manner. As a minor if you wish to use or transact on Musepod Store, such use or transaction may be made by your legal guardian or parents on the Musepod Store. Provenance Technologies reserves the right to terminate your membership and / or refuse to provide you with access to the Musepod Store if it is brought to Provenance Technologies 's notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations

If You use the Musepod Store, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, or you have concealed material information, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Musepod Store and refuse to provide You with access to the Musepod Store.

Communications

When You use the Musepod Store or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Platform for Transaction and Communication

The Musepod Store is a platform that Users utilize to meet and interact with one another for their transactions. Provenance Technologies is not and cannot be a party to or control in any manner any transaction between the Musepod Store's Users.

Henceforward:

1. All commercial/contractual terms are offered by and agreed to between Buyers and Service Providers alone. The commercial/contractual terms include without limitations, price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Provenance Technologies does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Service Providers, and therefore does not accept any responsibilities whatsoever.

2. Provenance Technologies does not make any representation or Warranty as to Specifications (such as quality, value, saleability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Musepod Store. Provenance Technologies does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Musepod Store. Provenance Technologies accepts no liability whatsoever for any errors or omissions, whether on behalf of itself or third parties.

3. Provenance Technologies is not responsible for any non-performance or breach of any contract entered into between Buyers and Service Providers. Provenance Technologies cannot and does not guarantee that the concerned Buyers and/or Service Providers will perform any transaction concluded on the Musepod Store. Provenance Technologies shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Service Providers.

4. Provenance Technologies does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the Musepod Store and use Your best judgment in that behalf.

5. Provenance Technologies does not at any point of time during any transaction between Buyer and Service provider on the Musepod Store come into or take possession of any of the products or services offered by Service provider nor does it at any point gain title to or have any rights or claims over the products or services offered by Service provider to Buyer.

6. At no time shall Provenance Technologies hold any right, title or interest over the products nor shall Provenance Technologies have any obligations or liabilities in respect of such contract entered into between Buyers and Service Providers. Provenance Technologies is not responsible for any unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

7. The Musepod Store is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Provenance Technologies is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the such Service provider and the Buyer.

At no time shall Provenance Technologies hold any any right, title or interest over the products nor shall Provenance Technologies have any obligations or liabilities in respect of such contract. Provenance Technologies is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

8. You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the service provider(s) that You transact with.

Disclaimer: Pricing on any product(s) as is reflected on the Musepod Store may be incorrectly mentioned due to some technical issue, typographical error or product information published by service provider and in such an event service provider may cancel such your order(s).

9. You agree to release and indemnify and keep indemnified Provenance Technologies and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Musepod Store and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Provenance Technologies cannot take responsibility or control the information provided by other Users which is made available on the Musepod Store. If You find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Musepod Store. Please note that there could be risks in dealing with underage persons or people acting under false pretence.

Charges

Membership on the Musepod Store is free for buyers. Provenance Technologies does not charge any fee for browsing and buying on the Musepod Store. Provenance Technologies reserves the right to change its Fee Policy from time to time. In particular, Provenance Technologies may at its sole discretion introduce new services and modify some or all of the existing services offered on the Musepod Store. In such an event Provenance Technologies reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Musepod Store and such changes shall automatically become effective immediately after they are posted on the Musepod Store. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Provenance Technologies Internet Private Limited.

Use of the Musepod Store

You agree, undertake and confirm that Your use of Musepod Store shall be strictly governed by the following binding principles:

1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:

(a) belongs to another person and to which You does not have any right to;

(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

(c) is misleading in any way;

(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;

(e) harasses or advocates harassment of another person;

(f) involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";

(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

(h) infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];

(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

(j) contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

(k) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

(l) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

(m) contains video, photographs, or images of another person (with a minor or an adult).

(n) tries to gain unauthorized access or exceeds the scope of authorized access to the Musepod Store or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Musepod Store or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

(o) engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Musepod Store. Throughout this Terms of Use, Provenance Technologies 's prior written consent means a communication coming from Provenance Technologies 's Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;

(p) solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;

(q) interferes with another USER's use and enjoyment of the Musepod Store or any other individual's User and enjoyment of similar services;

(r) refers to any Musepod Store or URL that, in Our sole discretion, contains material that is inappropriate for the Musepod Store or any other Musepod Store, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

(s) harm minors in any way;

(t) infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;

(u) violates any law for the time being in force;

(v) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

(w) impersonate another person;

(x) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;

(y) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

(z) shall not be false, inaccurate or misleading;

(aa) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.

(ab) shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers;

2. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Musepod Store or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Musepod Store or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Musepod Store. We reserve Our right to bar any such activity.

3. You shall not attempt to gain unauthorized access to any portion or feature of the Musepod Store, or any other systems or networks connected to the Musepod Store or to any server, computer, network, or to any of the services offered on or through the Musepod Store, by hacking, password "mining" or any other illegitimate means.

4. You shall not probe, scan or test the vulnerability of the Musepod Store or any network connected to the Musepod Store nor breach the security or authentication measures on the Musepod Store or any network connected to the Musepod Store. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Musepod Store, or any other customer, including any account on the Musepod Store not owned by You, to its source, or exploit the Musepod Store or any service or information made available or offered by or through the Musepod Store, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Musepod Store.

5. You shall not make in any manner any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Provenance Technologies , Musepodpod.com, or Musepod Reader otherwise engage in any conduct or action that might tarnish the image or reputation, of Provenance Technologies or Service Providers on platform or otherwise tarnish or dilute any Provenance Technologies 's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Musepod Store or Provenance Technologies 's systems or networks, or any systems or networks connected to Provenance Technologies .

6. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Musepod Store or any transaction being conducted on the Musepod Store, or with any other person's use of the Musepod Store.

7. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Musepod Store or any service offered on or through the Musepod Store. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.

8. You may not use the Musepod Store or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Provenance Technologies and / or others.

9. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Entry Tax Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

10. Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Musepod Store.

11. From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be true and accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.

12. You shall not engage in advertising to, or solicitation of, other Users of the Musepod Store to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Musepod Store or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Musepod Store. It shall be a violation of these Terms of Use to use any information obtained from the Musepod Store in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deems appropriate in our sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Musepod Store) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

We reserve the right, but has no obligation, to monitor the materials posted on the Musepod Store. Provenance Technologies shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE MUSEPOD STORE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect Provenance Technologies views. In no event shall Provenance Technologies assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Musepod Store. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that will always assure that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortuous, or otherwise unlawful information.

13. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Musepod Store, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Musepod Store.

14. It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Musepod Store and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Musepod Store, and that the recipient may use such information to harass or injure You. We does not approve of such unauthorized uses, but by using the Musepod Store You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Musepod Store. Please carefully select the type of information that You publicly disclose or share with others on the Musepod Store.

15. Provenance Technologies shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your owner through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, "Content"), is a third party user generated content and Provenance Technologies has no control over such third party user generated content as Provenance Technologies is merely an intermediary for the purposes of this Terms of Use.

Except as expressly provided in these Terms of Use, no part of the Musepod Store and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Musepod Store or other medium for publication or distribution or for any commercial enterprise, without Provenance Technologies 's express prior written consent.

You may use information on the products and services purposely made available on the Musepod Store for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, emails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Musepod Store (collectively, "Content"). Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our Privacy Policy and Rules of Conduct on Site as mentioned herein, and You are not entitled to any payment or other compensation for such use.

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If You object to Your Information being transferred or used in this way please do not use Musepod Store.

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Disclaimer of Warranties and Liability

This Musepod Store, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Provenance Technologies does not warrant that:

• This Musepod Store will be constantly available, or available at all; or

• The information on this Musepod Store is complete, true, accurate or non-misleading.

Provenance Technologies will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Musepod Store. Provenance Technologies does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Musepod Store; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on Musepod Store constitutes, or is meant to constitute, advice of any kind. All the Products sold on Musepod Store are governed by different state laws and if Service provider is unable to deliver such Products due to implications of different state laws, Service provider will return or will give credit for the amount (if any) received in advance by Service provider from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Musepod Store. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

Selling

As a registered service provider, you are allowed to list item(s) for sale on the Musepod Store in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on our Musepod Store. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Musepod Store. All listed items must be kept in

stock for successful fulfilment of sales

The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Musepod Store. Provenance Technologies reserves the right to delete such multiple listings of the same product listed by you in various categories.

While availing any of the payment method/s available on the Musepod Store, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

1. Lack of authorization for any transaction/s, or

2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or

3. Any payment issues arising out of the transaction, or

4. Decline of transaction for any other reason/s

All payments made against the purchases/services on Musepod Store by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Musepod Store will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Musepod Store.

Before shipping / delivering your order to you, Service provider may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.

Further:

1. Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal bipartite contractual obligations between Buyer and Service provider and payment facility is merely used by the Buyer and Service provider to facilitate the completion of the Transaction. Use of the payment facility shall not render Provenance Technologies liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on Provenance Technologies 's Musepod Store.

2. You have specifically authorized Provenance Technologies or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility. Your relationship with Provenance Technologies is on a principal to principal basis and by accepting these Terms of Use you agree that Provenance Technologies is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on Provenance Technologies 's Musepod Store that are paid for by using the Payment Facility. Provenance Technologies does not guarantee the identity of any User nor does it ensure that a Buyer or a Service provider will complete a transaction.

3. You understand, accept and agree that the payment facility provided by Provenance Technologies is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the Transactions on the Provenance Technologies Musepod Store using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Provenance Technologies is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.

Payment Facility for Buyers:

• You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Service provider to purchase the products and /or services from the Service provider using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Service provider using Payment Facility.

• You, as a Buyer, may agree with the Service provider through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.

• You, as a Buyer, shall electronically notify Payment Facility using the appropriate Provenance Technologies Musepod Store features immediately upon Delivery or non Delivery within the time period as provided in Policies. Non notification by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction. In case of Cash On Delivery transactions, Buyer is not required to confirm the receipt of products or services.

• You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Musepod Store features within the stipulated time than this would make You ineligible for a refund.

• You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the Transactions for those products and /or services

• Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received.

• For Cash On Delivery transactions, refunds, if any, will be made via demand draft in favour of the Buyer (As per registration details provided by the Buyer)

• Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.

• For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).

• Refund shall be conditional and shall be with recourse available to Provenance Technologies in case of any misuse by Buyer.

• Refund shall be subject to Buyer complying with Policies.

4. Provenance Technologies reserves the right to impose limits on the number of Transactions or Transaction Price which Provenance Technologies may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.

5. Provenance Technologies reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with Provenance Technologies or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.

6. Provenance Technologies may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of Provenance Technologies . As a result of such check if Provenance Technologies is not satisfied with the creditability of the Buyer or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / Buyers commitment to pay Transaction Price.

7. Provenance Technologies may delay notifying the payment confirmation i.e. informing Service provider to Dispatch, if Provenance Technologies deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, Provenance Technologies may hold Transaction Price and Provenance Technologies may not inform Service provider to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.

8. The Buyer and Service provider acknowledge that Provenance Technologies will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Provenance Technologies .

Compliance with Laws:

9. Buyer and Service provider shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made hereunder, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and Provenance Technologies Musepod Store.

Buyer's arrangement with Issuing Bank:

10. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.

11. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.

Wallet

The Wallet ("Wallet") is a pre-paid payment instrument which is associated with your Musepod Store account. You can maintain a balance of money with such specific Service provider (if permitted), and redeem it at your convenience. Please note that Service provider will be the issuer of wallet and Service provider shall be responsible for redeeming the money lying to your credit of your wallet account and Provenance Technologies does not assume any risk, liability or responsibility with respect to wallet money.

Service provider will not pay any interest on the amount maintained by you in your Service provider specific Wallet.

Refill of Wallet: Your Wallet can be refilled, using any of the pre-paid payment options only. You will be able to recharge your Wallet up to an amount of₹10,000 in one instance. There is no need to maintain a minimum balance.

Refund of Wallet Amount: Your Wallet comprises of three types of balances - Store credit (which is a credit granted by Us typically in lieu of a cancelled order), Topped-up balance (which is a prepaid amount that You added to the Wallet to pay for future orders on the Musepod Store) and Promotional balance (which is credit granted by Us purely for promotional or goodwill purposes). Topped-up balance (prepaid amount) as well as the Promotional balance added to the Wallet will be non-refundable while Store credit will continue to be entirely refundable.

Limitation of Liability: In no event will Provenance Technologies will be liable for any money lying to your credit in wallet, any special, incidental, indirect or consequential damages or losses of any kind, arising from the use of Wallet or association with the Wallet.

If Provenance Technologies has suspicion or knowledge, that any of its buyers and Service Providers are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then Provenance Technologies may while reserving its rights to initiate civil and/or criminal proceedings against member may also at its sole discretion suspend, block, restrict, cancel the Display Name of such buyer and service provider and /or disqualify that user and any related users from availing protection through this program.

Provenance Technologies reserves its right to initiate civil and/or criminal proceedings against a user who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Provenance Technologies may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.

The price for an item on the Provenance Technologies .com Site may differ from the price shown in a User's shopping cart and it is possible that such price may increase or decrease between the time the item is placed in a shopping cart and the time that the purchase is actually made. On rare occasions, an item may be priced incorrectly on the Provenance Technologies .com Site. If the price for the item on the Provenance Technologies .com Site is incorrect and is actually higher than the price provided at the time of purchase, then, at the sole discretion of Provenance Technologies , Provenance Technologies may either (i) contact the User for instructions before shipping the item or charging the User for such item; (ii) cancel the order for such item and notify the User of such cancellation; or (iii) ship the item at the incorrect price to the benefit of the User. Please note that this policy regarding prices applies only to items sold and shipped by Provenance Technologies . Any purchases from any third-party sellers on the Provenance Technologies .com Site (e.g., sellers of products provided via Provenance Technologies BookQuest LLC) may be subject to different policies in the event of an incorrectly priced item.

Please note that this policy regarding prices applies only to items sold and shipped by Provenance Technologies . Any purchases from any third-party sellers on the Provenance Technologies .com Site (e.g., sellers of products provided via Provenance Technologies BookQuest LLC) may be subject to different policies in the event of an incorrectly priced item.

Payment

Payment: The Price List for each downloadable eBook displayed on the Musepod Store represents the full retail price (inclusive of all taxes unless specified otherwise) for said downloadable eBook. You shall pay for such downloadable eBook using one of the payment options available on the Musepod Store. The Price List mentions the prices of each downloadable eBook and the User shall pay in Indian Currency (i.e. Indian Rupee). We reserve our right to change the prices of the eBook and services and the availability of the same at our sole discretion.

Company will allow the user to buy eBook using the following forms of payments.

» Credit Cards
» Internet Banking
» Debit Cards
» Wallet
» any other mode of payment, as may be decided and made available on the Musepod Store.

Please note that payment can be made only in India Rupees and all the above payment instruments must have been issued by entities operating in India and subject to Indian regulations.

Cash on Delivery as a mode of payment is not available for purchasing eBook on the Musepod Store currently.

Payment made by credit card or any other mode as mentioned above should be received by us on time. If for any reason we do not receive payment from the credit card issuer or any agent involved in any of the above payment modes, You agree that you shall pay all amounts due upon demand by us.

All Sales Final; Downloading and Risk of Loss; Availability of eBooks. All sales of eBooks are final. We do not accept returns of eBooks. Once you have purchased eBooks, we encourage you to download it promptly. If you are unable to complete a download, please contact customer service within 30 days of the payment. The eBook will be removed from your library and the amount that was charged during the payment will be refunded in the form of store credit. The eBooks will also be replaced in cases of genuine technical errors as mentioned in the

The items offered for sale on the Provenance Technologies .com Site contain descriptions that are provided directly by the publisher, manufacturer, developer or distributor of such item. Provenance Technologies does not represent or warrant that the descriptions of such items are accurate or complete. IF A USER PURCHASES AN ITEM FROM PROVENANCE TECHNOLOGIES THAT IS NOT AS DESCRIBED ON THE MOUSEPOD .COM SITE, THE USER'S SOLE AND EXCLUSIVE REMEDY IS TO RETURN SUCH ITEM IN AN UNUSED CONDITION FOR A REFUND OF THE PURCHASE PRICE.

we do not warrant that Product description or other content of this Musepod Store is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

The Provenance Technologies .com Site offers numerous opportunities for interactive activities, which enable Users to communicate with each other directly, or which enable Users to post information and other material that will be visible to other Users of those services ("Interactive Community"). This Section XII, Interactive Community, applies to the activities of persons who are using interactive services on the Site ("Interactive Community Users"). The scope of these services may change from time to time, with or without notice. You are using Interactive Community services if you view or participate in the Provenance Technologies Book Clubs, post a review, create a list, create a profile, submit any User Created Content, as defined below, or otherwise participate in any interactive feature.

Interactive Community services may be used only for lawful purposes in accordance with these Terms of Use. If you are using any Provenance Technologies .com Site Interactive Community services, and post, publish or communicate any information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material on through the Interactive Community services, please choose carefully the information that you post and/or provide to other Users ("User Created Content"). User is prohibited from posting on or transmitting through the Provenance Technologies .com Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law. Provenance Technologies reserves the right, in its sole discretion, to reject, refuse to post or remove any posting or other User Created Content (including private messages) by you, or to deny, restrict, suspend, or terminate access to all or any part of the Interactive Community services at any time, for any or no reason, with or without prior notice or explanation, and without liability.

Provenance Technologies reserves the right, in its sole discretion, to remove your profile and/or deny, restrict, suspend, or terminate your access to all or any part of the Interactive Community services for any reason.

If you become aware of misuse of the Interactive Community services, including any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violates any applicable law, please activate the Flag feature on the page in question.

Notwithstanding the foregoing, Provenance Technologies assumes no responsibility for ongoing monitoring of the Provenance Technologies .com Site or for removal or editing of any User Created Content, even after receiving notice. Provenance Technologies assumes no liability for any action or inaction with respect to conduct, communication, or User Created Content within the Interactive Community.

The Provenance Technologies .com Site online Interactive Community is not designed for use by Minors. No children under the age of 13 are permitted to register or create user profiles; and individuals ages 13 through 18 must participate in the community only under the supervision of a parent or legal guardian. Numerous informational and commercial resources (such as computer hardware, software, or filtering services) are available to help parents keep their children safe online. If you are interested in learning more about these resources, information is available at many sites providing information on such protections. Provenance Technologies does not specifically sponsor or endorse any of these sites or their services.

You may not post User Created Content that: involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging, "spimming," or "spamming"; contains restricted or password only access pages or hidden page or images (those not linked to or from another accessible page); solicits passwords or personal identifying information for commercial or unlawful purposes from other Users; involves commercial activities and/or sales such as contests, sweepstakes, barter, advertising, or pyramid schemes; includes a photograph or video of another person that you have posted without that person's consent; circumvents or modifies, or attempts to circumvent or modify, or encourages or assists any other person in circumventing or modifying any security technology or software that is part of the Provenance Technologies .com Site; involves the use of viruses, bots, worms, or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware, or otherwise permit the unauthorized use of or access to a computer or a computer network; covers or obscures the banner advertisements on your personal profile page; involves any automated use of the Provenance Technologies .com Site, such as, but not limited to, using scripts to add friends or send comments or messages; interferes with, disrupts, or creates an undue burden on the Provenance Technologies .com Site or the networks or services connected to the Interactive Community services; impersonates or attempts to impersonate another Interactive Community User, person or entity; uses the account, username, or password of another Interactive Community User at any time or discloses your password to any third party or permits any third party to access your account; sells or otherwise transfers your profile; uses any information obtained from the Provenance Technologies .com Site in order to harass, abuse, or harm another person or entity, or attempting to do the same.

Interactive Community Users may upload to or otherwise submit to Provenance Technologies for distribution on the Provenance Technologies .com Site only (i) User Created Content that is not subject to any copyright or other proprietary rights restrictions; or (ii) User Created Content in which the owner or licensor has given express authorization for Provenance Technologies to distribute over the Internet. You may not upload, embed, post, e-mail, transmit or otherwise make available any material that infringes any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity. Any copyrighted or other proprietary User Created Content distributed with the consent of a copyright owner should contain a phrase such as "Copyright, owned by [name of owner]; used by permission." Provenance Technologies is entitled to presume that all User Created Content conforms to the foregoing requirements. The unauthorized submission of copyrighted or other proprietary User Created Content is illegal and could subject the User to personal liability for damages in a civil suit as well as criminal prosecution. Interactive Community Users assume all liability for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from an unauthorized submission or submission of User Created Content. Provenance Technologies assumes no liability for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from any User Created Content. By submitting User Created Content within the Interactive Community, Interactive Community Users automatically grant, or represent and warrant that the owner or authorized licensor of such User Created Content has expressly granted Provenance Technologies , the royalty-free, perpetual, irrevocable, right and license to use, reproduce, publish, translate, sublicense, copy, modify, delete, enhance and distribute the User Created Content in whole or in part worldwide and/or to incorporate such User Created Content in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such User Created Content. Subject to this grant, the licensor of User Created Content submitted to Provenance Technologies retains any and all rights which may exist in such User Created Content.

Various copy rights act provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under various copyright laws. If you believe in good faith that materials hosted by including User Created Content, infringe your copyright, you (or your agent) may send Provenance Technologies a notice requesting that the material be removed or access to it blocked. The notice must include the following information (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on this Musepod Store are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Provenance Technologies to locate the material on the Provenance Technologies Site; (d) the name, address, telephone number and e-mail address (if available) of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you,. Notices and counter-notices with respect to this Musepod Store should be sent to: ,

Copyright Agent
Provenance Technologies Pvt Ltd
12, Laxmi Nivas Society,
Opp Gautm Baug
Paldi, Ahmedabad 380007 India

It is hereby specifically recorded that the copyright and other Intellectual Property in the eBook available on the Musepod Store is the sole and exclusive property of third parties. We are authorised by such third parties to upload the eBook on the Musepod Store for license of use to the end customers. Intellectual Property Rights for the purpose of this Agreement shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights. All those Intellectual Property rights arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of Provenance Technologies Private Limited as the owner of such domain name. The Parties hereto agree and confirm that no part of any Intellectual Property rights mentioned hereinabove is transferred in the name of User and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and our control or control of its licensors, as the case may be.

Your request to download an eBook is personal to you, and the eBook may not be used, sold, rented, transferred, licensed or otherwise provided to any other user. The license to downloaded eBooks includes only those rights explicitly stated herein (typically, the right to read the eBook in Musepod Reader eBooks Application), and, for the avoidance of doubt, does not include the right to create a derivative work, to make copies, or to use the eBook in any commercial manner. You shall promptly notify us in writing upon your discovery of any unauthorized use or infringement.

Software: We may make available to you, from time to time, software or updates for your use in connection with the download of eBooks (any and all such software, individually and collectively, the "Software").

You may use the Software only in connection with the download of eBooks on the Musepod Store. You may not separate any individual component of the Software for use other than in connection to the download, may not incorporate any portion of it into Your own programs or compile any portion of it in combination with your own programs, may not transfer it for use with another service, or use it, or any portion of it, over a network and may not sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. We may discontinue some or all of any Software we provide, and we may terminate your right to use any Software at any time and in such event may modify it to make it inoperable.

Without limiting the Disclaimer of Warranties and Limitation of Liability in this terms of use, in no event shall our or our and/or our Digital Content providers' total liability to You for all damages arising from your use of the Service, the Digital Content, or information, materials or products included on or otherwise made available to You through the Service (excluding the Software), exceed the amount You paid to purchase, on the Service, the Digital Content related to Your claim for damages.

Indemnity

You shall indemnify and hold harmless Provenance Technologies , its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Applicable Law

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Ahmadabad, Gujarat India

Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on the Musepod Store is presented solely for the purpose of sale in India. Provenance Technologies make no representation that materials in the Musepod Store are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Provenance Technologies is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

Trademark, Copyright and Restriction

This site is controlled and operated by us and products are sold by respective Service Providers. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Musepod Store is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Musepod Store or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Trademark complaint

Provenance Technologies respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to Provenance Technologies at info@protechpl.com

Limitation of Liability

IN NO EVENT SHALL PROVENANCE TECHNOLOGIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

Contact Us

Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Musepod Store.

Grievance officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Provenance Technologies Private Limited
Kalyanam Bunglow,
12, Laxmi Nivas Society,
Nr Gautam Baug Society,
Paldi, Ahmedabad 380 007,
Gujarat, India.

Phone: +91 75 750 02450
Email: info@protechpl.com
Time: Mon to Sat* (9:30 AM to 6:00PM)
(*Closed on 2nd and 4th Saturday of the month.)

we are committed to removing infringing products from the site. To facilitate this, Provenance Technologies has put in place a Provenance Technologies Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. It is in Provenance Technologies 's interest to ensure that infringing products are removed from the site, as they erode Buyer and Service provider trust.

Policy: We respects third party Intellectual Property rights and actively supports protection of all third party Intellectual Property including Copyrights and Trademarks (“IP”). It is our policy to expeditiously respond to clear notices of alleged IP infringement.

If we receive proper notification of IP infringement, our response to such notices will include removing or disabling access to material claimed to be the subject of infringing activity. For a detailed term of use of our Musepod Store, please visit http://www.Musepodpod.com/s/terms

How to report a listing

If you have a good faith belief that your IP right has been infringed by any of our Service Providers, you may follow the below process: We require that the Intellectual Property right owner or authorized agent provide the following details and email it to info@protechpl.com . The email should contain the below information.

1. Identification or description of the copyrighted work/ trademark that has been infringed.

2. Clear identification or description of where the material that you claim is infringing is located on www.Musepodpod.com with adequate particulars. Product ID / Musepod Store links of infringing products (in case of copyright infringement) (Note: Provenance Technologies is unable to process requests which do not specify exact product IDs or URLs. Please do not provide links to browse pages or links of search queries as these pages are dynamic and their contents change with time).

3. Your address, telephone number, and email address.

4. A statement by you that you have a good faith belief that the use of the material complained of is not authorized by the copyright or intellectual property owner, its agent, or the law.

5. A statement by you, that the information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

6. Brand Name (in case of Trademark infringement)

7. Details of the intellectual property being infringed (Provide copyrighted images or trademark certificates as attachments)

Infringement Verification (FIV) - Reporting Listing Violations

We have put in place Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. It is in Provenance Technologies 's interest to ensure that infringing products are removed from the site, as they erode Buyer and good Service provider trust.

• If you are a Verified Rights Owner and want to report a listing issue, see Provenance Technologies 's FIV. Note: Only the intellectual property rights owner can report potentially infringing products or listings through FIV. If you are not the intellectual property rights owner, you can still help by getting in touch with the rights owner and encouraging them to contact us.

• If your listing was removed through FIV, and you believe that your listing was removed in error, please contact us.

Provenance Technologies does not and cannot verify that Service Providers have the right or ability to sell or distribute their listed products. However, Provenance Technologies is committed to removing infringing or unlicensed products once an authorized representative of the rights owner properly reports them to Provenance Technologies .

FIV works to ensure that item listings do not infringe upon the copyright, trademark or other intellectual property rights of third parties. FIV participants have the ability to identify and request removal of allegedly infringing products and materials.

Any person or company who holds intellectual property rights (such as a copyright, trademark or patent) which may be infringed upon by products listed on Provenance Technologies is encouraged to become a FIV member.

Program membership entitles you (Verified Rights Owner) to the following benefits:

• Rapid response by Provenance Technologies in ending listings reported by you (as the Verified Rights Owner) as allegedly infringing

• Dedicated priority email queues for reporting alleged infringements

• The ability to obtain identifying information about Provenance Technologies 's users'

How to Become a FIV Member

To join the FIV, we require only that you fully complete and email Us a Notice of Infringement form specifying the allegedly infringing listings and the infringed work, complete with an original authorized signature. The information requested by the Notice of Infringement is designed to ensure that parties reporting products are authorized by the rights owners, and to enable Provenance Technologies to easily identify the material or listing to be ended.

In the interest of keeping the process easy and simple, after we receive your first Notice of Infringement in hard copy, future notices can be sent to Us by email at info@protechpl.com.

Note: In your notice of infringement, you shall be required to identify the individual listing which is infringing your intellectual property. General notices shall not be accepted.

We are happy to receive such information, but must advise that we may be limited in Our ability to respond to your request absent formal notice from unauthorized rights owner.

Notice of Infringement

Provenance Technologies Private Limited.

_______________________
_______________________
I, [name] ____________________________ of [address] _________________________ do solemnly and sincerely declare as follows:
1. I am the owner of certain intellectual property rights, said owner being named __________________ ("IP Owner").
2. I have a good faith belief that the item listings or materials identified in the annexure attached hereto are not authorised by the above IP Owner, its agent, or the law and therefore infringe the IP Owner's rights. Please expeditiously remove or disable access to the material or products claimed to be infringing.
3. I may be contacted at:
Name ___________________________________________________________
Title & Company ________________________________________________________
Address _________________________________________________________
Email (correspondence) ___________________________________________________
Telephone/Fax _____________________________________________________________
Date _________________________________________________________________
and I make this declaration conscientiously believing it to be true and correct.
Declared by ______________________________
on [date] ___________________________________ in [place]________
Truthfully,
Signature

Addendum to Notice of Infringement:

List of Allegedly Infringing Listings, Products, or Materials

A Note on Reason Codes: When identifying item numbers please use the reasons below. When removing products from the site, Provenance Technologies will inform Service Providers of the specific reason for the removal of their products.

Select the most appropriate reason. Please associate each item you report with only one reason code.

Trademark-infringement

1. Trademark owner doesn't make this type of product or has discontinued the production of the product

2. Item(s) is an unlawful replica of a product made by the trademark owner or is counterfeit

Trademark-listing description infringement

3. Listing(s) has unlawful comparison to trademark owner's brand or product

4. Listing(s) contains unlawful use of trademark owner's logo

Copyright-item infringement

5. Software is being offered without any license or in violation of a license

6. Item(s) is a bootleg recording;

7. Item(s) is an unlawful copy (software, games, movies, etc.);

8. Item(s) is unlawful duplication of printed material

9. Item(s) is an unlawful copy of other copyrighted work (paintings, sculptures, etc.)

Copyright-listing content infringement

9. Listing(s) comprises unauthorized copy of copyrighted text

10. Listing(s) comprises unauthorized copy of copyrighted image

11. Listing(s) comprises unauthorized copy of copyrighted image and text

Reason Code: _____________________________________________________________

Work(s)

infringed: _________________________________________________________

Item Number(s): ___________________________________________________________

Note:

1. Please provide the ownership of Trademark (Trademark Registration Certificate should be in the name of applicant)

2. Please provide the evidence as to the ownership of copyright.

All such Notices of Infringement shall be sent to info@protechpl.com

Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Service provider on the Provenance Technologies Musepod Store. Following situations may arise:

1. Item was defective
2. Item was damaged during the Shipping
3. Products was / were missing
4. Wrong item was sent by the Service provider.

Return could also result in refund of money in most of the cases.

Points to be noted:

1. Service provider can always accept the return irrespective of the policy.
2. If Service provider disagrees a return request, Buyer can file a dispute under the Buyer Protection . Program*.
We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund. Buyer need to raise the refund request within 10 days from the date of payment realization. Once Buyer has raised a return request by contacting Us on Our Toll Free Number, Service provider while closing the return ticket can select one of the following:
3. Replace after shipment collection - Service provider has agreed to wait for the logistics team to collect the shipment from the buyer before replacing it)
4. Refund after shipment collection - Service provider has agreed to wait for the logistics team to collect the shipment from the buyer before refunding)
5. Refund without shipment collection - Service provider has agreed to refund the buyer without expecting the original shipment back)
6. Replace without shipment collection - Service provider has agreed to replace the order without expecting the original shipment back)
5. On certain select days as specified by Provenance Technologies (such as 'The Big Billion Day') separate policies may be applicable.

In the event the Service provider accepts the return request raised by the Buyer, Buyer will have to return the product and then the refund shall be credited to the Buyers account.

In case the Service provider doesn't close the ticket in 3 days from the date of intimation to the Service provider about the refund request, the refund request shall be settled in favour of the Buyer.

Further for returns being made by Buyer to the Service provider of the product, the following parameters needs to be ensured by the Buyer:

If the product being returned is not in accordance with the above parameters, then Buyer shall not be entitled to any refund of money from the Service provider.

Shipping cost for returning the product shall be borne and incurred by the Service provider.

Replacement Guarantee*

The Replacement Guarantee seeks to assist Buyers who have been defrauded by qualified Service Providers on the Musepod Store. If at the time of delivery and/or within specified days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the service provider.

If Provenance Technologies has suspicion or knowledge, that any of its buyers and Service Providers are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then Provenance Technologies may while reserving its rights to initiate civil and/or criminal proceedings against User may also at its sole discretion suspend, block, restrict, cancel the Display Name of such buyer and service provider and /or disqualify that User and any related Users from availing protection through this program.

Provenance Technologies reserves its right to initiate civil and/or criminal proceedings against a User who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Provenance Technologies may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such User and/or disqualify that User and any related Users from availing protection through this program. Any people who, knowingly and with intent to injure, defrauds or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.

Disputes (Resolutions) Policy

Overview

Generally, transactions are conducted smoothly on Provenance Technologies . However there may be some cases where both the Buyers and Service Providers may face issues. At Provenance Technologies ,we have a Dispute Resolution process in order to resolve disputes between Buyers and Service Providers.

What is a 'dispute'?

A 'Dispute' can be defined as a disagreement between a Buyer and a Service provider in connection with a transaction on the Musepod Store.

How does a 'dispute' occur ?

Disputes are filed as a result of a disagreement between the Buyer and the Service provider. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.

It is important that before a Buyer/Service provider raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer raises a dispute, the Service provider's payment for that order is put on hold immediately until the issue is resolved.

How is a 'dispute' created?

Whenever there is a disagreement, the Buyer and service provider can write to info @protechpl.com, in order to raise a dispute. Disputes can be raised at a particular transaction level.

What are the various types of 'disputes'?

Following are the indicative examples of potential disputes:

1. Wrong item received
2. Item Not as described

• Damaged or Seal broken on Product
• Part/Accessory missing
• Item not Compatible
• Service provider Description/Specification Wrong
• Defective (Functional issues)
• Product not working and Manufacturer claims invalid Invoice

In case the Service provider rejects the return request of the Buyer, and Buyer raises a dispute, then Provenance Technologies will try to mediate and resolve the dispute between both the parties. If the dispute is resolved in favour of the Buyer, a refund is provided once the product is returned to the Service provider. If the dispute is settled in favour of the Service provider, Buyer is entitled to any refund.

Buyer Protection Program

In case of a dispute where the Service provider is unable to provide a refund or a replacement, Provenance Technologies will actively work towards reaching a resolution.

The Buyer Protection Program covers Buyers who are unable to successfully resolve their dispute with the Service provider or are not satisfied the resolution provided by the Service provider.

The Buyer can write to info@protechpl.com if the issue with the Service provider is not resolved. Provenance Technologies 's Customer Support team will look into the case to check for possible fraud and if the Buyer has been blacklisted/blocked from making purchases on the Musepod Store. Only after verifying these facts, a dispute can be registered.

In due course of resolution, Provenance Technologies 's Customer Support Team will facilitate a conference call including the Service provider and the Buyer.

When a dispute has been raised, Provenance Technologies may provide both the parties access to each others Display Names, contact details including email addresses and other details pertaining to the dispute. Buyers and Service Providers are subject to final consent from Provenance Technologies for settling the dispute.

Buyer Eligibility and Restrictions

• Only the Buyers who have purchased the product on Provenance Technologies are eligible for the Buyer Protection Program.
• Buyers can file a dispute within 45 days from the date of delivery of the product
• Any damage or loss to the product after delivery will not be covered under this program and will completely be the Buyer's responsibility. Buyers should refuse to accept delivery if the item is damaged.
• To be able to take advantage of the Buyer Protection Program, Buyers should first contact the Service provider and attempt to resolve the issue. If the Buyer doesn't hear from the Service provider or is unable to resolve the issue with the Service provider even after contact, a dispute can be raised with Provenance Technologies by writing an email to info@protechpl.com
• Fraudulent charges and claims are not covered under Buyer Protection Program
• If the Buyer has already initiated chargeback through the credit card issuing bank, it will not be covered under Buyer Protection Program, though in such cases a Service provider can file a claim through the Service provider Protection Program.
• Blacklisted and Blocked Buyers are not covered by the Buyer Protection Program.
• Buyers who have reached their maximum lifetime limit for claims are also not eligible. Buyers can make a maximum of 5 claims per year on Provenance Technologies . If the claim was withdrawn, it is not counted. The coverage amount will be limited to ₹50,000
• Through the Buyer Protection program, Provenance Technologies does not provide any guarantee/warranty to Buyers for products sold on Provenance Technologies against technical/manufacturing defects.
• Raising disputes against Service Providers does not automatically entitle the Buyer to a refund or replacement for the product purchased. Provenance Technologies shall verify the disputes so raised and may process only such claims that are valid and genuine.
• Provenance Technologies shall at no point be responsible for any direct or indirect losses, expenses, costs of any nature whatsoever that may be incurred by any Buyer/Service provider.
• Claims of the nature of 'Buyer remorse' (i.e. instances where products are bought by the Buyer by mistake or where the Buyer chooses to change his/her mind with regard to the product purchased by him) will not be entertained through this program.
• Provenance Technologies reserves its right to initiate civil and/or criminal proceedings against a User who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Provenance Technologies may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such User and/or disqualify that user and any related users from availing protection through this program.
• Decisions made by Provenance Technologies under the Buyer Protection Program shall be final and binding on its Users.
• Provenance Technologies reserves the right to modify / discontinue Buyer Protection Program without any prior notice period to its Users.
• Through this program, Provenance Technologies shall not entertain claims of Buyers who have incurred loss due to delayed shipment or delivery of the item by the Service provider.
• Provenance Technologies Customer Support Team may seek additional information / clarification from Buyer to facilitate resolution of the dispute. In the event Buyer does not respond with information / clarification sought within 10 days of such request, the dispute shall be auto-closed in favour of the Service provider.

Disputes via Chargeback

Whenever a chargeback (CB) comes from a payment gateway/bank, following situations may arise:

1. Item not received CB - Buyer hasn't received the item. Refund will be created in accordance with the dispute policies
2. Unauthorized CB - Buyer hasn't made this particular transaction. Refund will be created in accordance with the dispute policies.
Service provider expressly agrees that issuing the correct and complete invoice is the sole and primary responsibility of the Service provider. Furthermore, Service provider shall ensure that invoices state "Powered by Provenance Technologies " and failing to do so Service provider will be liable for charge backs (as applicable).
3. Item not as described - meaning item is not what Buyer expected. Dispute will be decided in accordance with the dispute policies.

Profanity Policy

Provenance Technologies prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area.

This policy extends to text within listings, on Service provider pages and all other areas of the site that another User may view. If the profane words are part of a title for the item being sold, we allow Service Providers to 'blur' out the bulk of the offending word with asterisks (i.e., s*** or f***).

Please report any violations of this policy to the correct area for review:

• Report offensive Display Names

• Report offensive language in a listing or otherwise

If a feedback comment; or any communication made between Users on the Musepod Store; or email communication between Users in relation to transactions conducted on Musepod Store contain profanity, please review Our feedback removal policy and submit a request for action/removal.

Disciplinary action may result in the indefinite suspension of a User's account, temporary suspension, or a formal warning.

Provenance Technologies will consider the circumstances of an alleged policy violation and the user's trading records before taking action.

Violations of this policy may result in a range of actions, including:

1. Limits placed on account privileges;
2. Loss of special status;
3. Account suspension.

Private communication, including email correspondence, is not regulated by Provenance Technologies . Provenance Technologies encourages its Users to be professional, courteous and respectful when communicating by email. However, Provenance Technologies will investigate and can take action on certain types of unwanted emails that violate Provenance Technologies policies.

Such instances:

Threats of Bodily Harm - Provenance Technologies do not permit Users to send explicit threats of bodily harm.

Misuse of Provenance Technologies System - Provenance Technologies allows Users to facilitate transactions through the Provenance Technologies system, but will investigate any misuse of this service.

Spoof (Fake) email - Provenance Technologies will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to Us through 'Contact Us' tab.

Spam (Unsolicited Commercial email) - Provenance Technologies 's spam policy applies only to unsolicited commercial messages sent by Provenance Technologies Users. Provenance Technologies Users are not allowed to send spam messages to other Users.

Offers to Buy or Sell Outside of Provenance Technologies - Provenance Technologies prohibits email offers to buy or sell listed products outside of the Provenance Technologies Musepod Store Offers of this nature are a potential fraud risk for both Buyers and Service Providers.

Provenance Technologies policy prohibits user-to-user threats of physical harm via any method including, phone, email and on Our public message boards.

Violations of this policy may result in a range of actions, including:

• Limits on account privileges. Account suspension

• Cancellation of listings Loss of special status

Other Businesses

Provenance Technologies does not take responsibility or liability for the actions, products, content and services on the Musepod Store, which are linked to Affiliates and / or third party Musepod Stores using Musepod Store's APIs or otherwise. In addition, the Musepod Store may provide links to the third party Musepod Stores of Our affiliated companies and certain other businesses for which, Provenance Technologies assumes no responsibility for examining or evaluating the products and services offered by them. Provenance Technologies do not warrant the offerings of, any of these businesses or individuals or the content of such third party Musepod Store(s). Provenance Technologies does not endorse, in any way, any third party Musepod Store(s) or content thereof.

Provenance Technologies respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Musepod Store you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Musepod Store.

By mere use of the Musepod Store, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

1. Collection of Personally Identifiable Information and other Information

When you use our Musepod Store, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Musepod Store to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Musepod Store without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Musepod Store. We may automatically track certain information about you based upon your behaviour on our Musepod Store. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Musepod Store or not), which URL you next go to (whether this URL is on our Musepod Store or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Musepod Store to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Musepod Store and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Musepod Store that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Musepod Store, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Musepod Store, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Musepod Store without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Musepod Store.

We identify and use your IP address to help diagnose problems with our server, and to administer our Musepod Store. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or

income level). We use this data to tailor your experience at our Musepod Store, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

3. Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information

4. Links to Other Sites

Our Musepod Store links to other Musepod Stores that may collect personally identifiable information about you. Provenance Technologies is not responsible for the privacy practices or the content of those linked Musepod Stores.

5. Security Precautions

Our Musepod Store has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

6. Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all Musepod lists and newsletters, please visit unsubscribe

7. Advertisements on Musepod

We use third-party advertising companies to serve ads when you visit our Musepod Store. These companies may use information (not including your name, address, email

address, or telephone number) about your visits to this and other Musepod Stores in order to provide advertisements about goods and services of interest to you.

8. Your Consent

By using the Musepod Store and/ or by providing your information, you consent to the collection and use of the information you disclose on the Musepod Store in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

9. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Provenance Technologies Pvt Ltd
Kalyanam Bunglow,
12, Laxmi Nivas Society,
Nr Gautam Baug Society,
Paldi, Ahmedabad 380 007,
Gujarat, India.

Phone: +91 75 750 02450
Email: info@protechpl.com
Time: Mon to Sat* (9:30 AM to 6:00PM)
(*Closed on 2nd and 4th Saturday of the month.)

Is it safe to use my credit/debit card on Provenance Technologies ?

Your online transaction on Provenance Technologies is secure with the highest levels of transaction security currently available on the Internet. Provenance Technologies uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Provenance Technologies are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

Does Provenance Technologies store my credit/debit card information?

Provenance Technologies stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes.

Payment Options

What credit/debit cards are accepted on Provenance Technologies ?

We accept VISA, MasterCard, Maestro and American Express credit/debit cards.

Do you accept payment made by credit/debit cards issued in other countries?

Yes! We accept VISA, MasterCard, Maestro, American Express credit/debit cards issued by banks in India and in the following countries:

Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, the UK and the US.

Please note that we do not accept internationally issued credit/debit cards for Wallet and payments/top-ups.

What other payment options are available on Provenance Technologies ?

Apart from Credit and Debit Cards, we accept payments by Internet Banking (covering 44 banks), Cash-on-Delivery, Equated Monthly Instalments (EMI), E-Gift Vouchers and Provenance Technologies Wallet.

Additional Terms & Conditions applicable for the purchase, download and use of digital content such as software applications, books, magazines, newspapers, periodicals, movies and television shows ("Digital Content").

Please note that nothing in these MUSEPOD Store Terms of Service affects your mandatory statutory rights under applicable local laws, to the extent that such rights apply to you and cannot be limited or excluded. For customers resident in the European Union, this includes mandatory statutory warranties and/or guaranties (for example the legal guarantee of conformity for certain goods, where applicable) which cannot be excluded or limited.

  Provenance Technologies Pvt Ltd Terms of Use
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Purchase Time

You can purchase time instead of buying or renting a book. If you have purchased Time, you can read any book from the library. Wide selection of the books is available in the library.

View them in 'myshelf'

All books you have picked up (to read) using Time are available in 'myshelf'. They are marked by yellow ribbon ( ).

Comments and Notes

You can add comments,notes,links etc. in the books read during your purchased time. Your notings will be retaind for future use. If you decide to read/rent/purchase the same book at a later date, all notings made previously will be restored.

Book Rental

You can rent book for a limited period at a discounted price. The rented book will be available in myshelf. It will be marked by Yellow ribbon ( ).

Purchase of rented book

If you deside to purchase rented book after expiry of rented period. You will have to pay diffrence amount (MRP - Rent Paid).

Briefcase

Annotations and your research work will be stored purmanetly along with the page it is madee on. When you purchase/rent annotations will be reactivated in your book.

Sharing (Briefcase)

Research works stored in briefcase can be shared (only if your friend has the same book) freely and easily shared with friends. If they purchase same book they can add your research work into theire purchase/rented books.

Notification List
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